Terms

A request is not a booking

Sending a request through this site asks us to check availability and quote a price. It does not reserve anything and it does not create a rental agreement. A booking exists once we have confirmed the item, the dates, and the price with you, and you have agreed to them.

Availability and pricing

Items shown on this site are what we rent, and not a guarantee that any particular item is free on any particular date. We do not publish prices here because a rental price depends on the item, the length of the rental, and the trip. You will always have a specific price in writing before anything is owed.

Using the equipment

Rented items are our property and come back to us at the end of the agreed window. Use them for what they are meant for, keep them out of conditions they are not built for (a pop-up canopy in high wind is the obvious one), and do not lend them on to someone else.

Normal wear is expected and is our cost. Damage beyond that, loss, or a return significantly later than agreed may be charged, and we will tell you the amount and why before charging anything.

Delivery and pickup

Delivery windows are our best estimate. Traffic, weather, and the job before yours can move them, and we will tell you as soon as we know. If we cannot deliver something we confirmed, you owe us nothing for it.

Changes and cancellation

Tell us as early as you can and we will do what we can. We would rather move a booking than have you stuck with the wrong one.

This website

We keep the information here accurate and current, and specifications can still change as inventory changes. Do not use this site to break the law or to interfere with its operation. The site is provided as it is, without warranties, and our liability for anything arising from using it is limited to the amount you paid us for the rental it relates to.

Governing law and contact

These terms are governed by the laws of the Commonwealth of Pennsylvania. Questions go to rentals@steradianlabs.com. Steradian Rentals is part of Steradian Labs.