FAQ
The things people ask before they book. If yours is not here, the contact page reaches the same inbox as everything else.
Often, yes. If the item is on the shelf when you ask, we can usually get it to you within a few hours. Availability is the whole question, which is why every item here goes to a request rather than a checkout. Send one and we will tell you quickly whether today is possible.
We quote it when we reply to your request. Pricing depends on the item, how long you need it, and whether you want delivery or pickup, so a single number on a page would be wrong for most people. You will have a real number before you commit to anything.
Philadelphia and the surrounding counties: Delaware, Montgomery, and lower Bucks in Pennsylvania, and Camden, Burlington, and Gloucester in New Jersey. Plenty of South Jersey is a shorter trip than the Far Northeast. If you are outside that, send a request anyway and we will tell you what it takes.
Not if you do not want to. If we deliver it, we come back and pick it up at the end of your rental window. Pickup from us is an option when it is easier or cheaper for you, and it usually is for small items.
For a specific date that matters, a week or more is comfortable, and graduation and holiday weekends go faster than the rest of the year. For everything else, a day or two is usually plenty, and same-day works more often than people expect.
Any day, between 7:00 AM and 11:00 PM. That window covers early setup for a morning event and late teardown after an evening one. If you need something outside it, ask in your request and we will see what we can do.
You get a confirmation email immediately, then a real reply from a person. We check the item against what we actually have for your dates and come back with availability and pricing. You can reply directly to either email to change anything.
No. There is no login and no app. You pick your dates, tell us how to reach you, and we take it from there.
Ask. The catalog on this site is a starting point while we build out inventory, so the list is short by design. Tell us what you need in the notes on a request or through the contact page, and we will tell you honestly whether we can cover it.
Reply to the confirmation email and tell us. Nothing is locked in until we have both agreed on the dates and the price, and even after that we would rather move a booking than have you stuck with the wrong one.
Ask us directly. We would rather answer it now than have you find out on the day of your event.